Phillips Edison & Company Inc., an internally managed non-traded real estate investment trust, has promoted Dawn Stamper to senior vice president of customer experience. In this role, she will lead the company’s customer experience for retailers across its national portfolio. As part of this, she will oversee the implementation of PECO’s proprietary customer service platform.
“The retail industry continues to evolve at a rapid pace, and it is incumbent upon property owners to be customer-focused and solutions-oriented when it comes to offering an outstanding experience for our retailers,” said Bob Myers, PECO’s chief operating officer.
He added, “This is a responsibility we continue to prioritize by anticipating tenants’ needs and providing products and services designed to produce mutually beneficial outcomes. Over the last 12 years, Dawn has consistently delivered outstanding results – both internally and externally – and this well-deserved promotion will allow her to drive even greater success for PECO and our tenants.”
Stamper has been with PECO since 2007, most recently serving as vice president of property management and tenant relations. During her tenure, she has served as a mentor in the PECO University Mentoring Program and as an active participant in PECO NOW, which is dedicated to the education and advancement of women in the workplace.
In other news, last month the company hired Brian Gibson as senior vice president of finance to oversee corporate finance, risk management and capital markets.
Phillips Edison & Company Inc. (formerly known as Phillips Edison Grocery Center REIT I Inc.) is one of the nation’s largest owners and operators of grocery-anchored shopping centers. The company manages a portfolio of 336 properties, including 298 wholly-owned properties, comprising approximately 33.5 million square feet across 32 states, as of June 30, 2019. The company’s offering was declared effective by the SEC in August 2010 and raised approximately $1.8 billion in investor equity before closing in February 2014.