Financial Services Industry to Better Leverage AI Via Smarsh-OpenAI Integration
Communications data and intelligence company Smarsh announced an integration with the ChatGPT Enterprise Compliance API from generative artificial intelligence company OpenAI. This solution enables Smarsh customers, which includes 19 of the top 20 global financial institutions, to leverage ChatGPT Enterprise company-wide while maintaining compliance with evolving regulations.
ChatGPT Enterprise is a version of OpenAI’s ChatGPT built for business use. It includes enhanced features and capabilities such as administrative tools, advanced security and data privacy, increased usage limits, and analytics.
“There is immense customer value in being able to not only capture the content from ChatGPT Enterprise compliantly but for that content to be automatically appended with an ‘AI-generated content’ tag,” said Kim Crawford Goodman, chief executive officer of Smarsh. “This will help financial institutions adhere to imminent AI regulation requiring organizations to differentiate AI- versus human-generated content and maintain governance policies for each.”
The Smarsh Platform enables financial organizations to capture, archive, and monitor data from the communications channels that are critical to their business. The platform’s AI-powered surveillance technology gives firms the power to manage risk and unleash the intelligence in their digital communications at unmatched scale.
“Financial services and other regulated industries have long had concerns about rolling out new cloud-based solutions due to regulatory requirements and the specific enterprise-grade controls required to meet stringent oversight obligations, and generative AI is no different,” said Goutam Nadella, chief product officer at Smarsh. “Financial services organizations looking to use ChatGPT Enterprise for improved employee productivity can soon do so with enhanced governance controls to help stay compliant with regulations. This will unlock a world of opportunity across the industry.”
“Open AI is a world leader in generative AI, and Smarsh is the world leader in communications data and intelligence. Working together just makes sense. We look forward to expanding our offering as they add new features,” concluded Nadella.
Regulated organizations of all sizes rely upon the Smarsh portfolio of cloud-native digital communications capture, retention, and oversight solutions to help them identify regulatory and reputational risks within their communications data before those risks become fines or headlines. Smarsh serves a global client base spanning the top banks in North America, Europe, and Asia, along with leading brokerage firms, insurers, and registered investment advisers and U.S. state and local government agencies.
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