Preferred Capital Securities, an independent managing broker-dealer, has hired Wes Smith as senior vice president of customer experience.
Prior to joining the firm, Smith spent nearly 30 years at Mastercard, most recently as the director of customer success. While at the firm, he was responsible for the rewards program for multiple card issuers. Prior to this, he was the head of operations for North America service and delivery where he coordinated the delivery of global cardholder services programs. Smith holds a bachelor’s degree in Spanish with an emphasis on business from Southeast Missouri State University.
“We are delighted to have Wes Smith join our team and help us improve our investor experience”, said Eric Graber, president. “[Preferred Capital Securities] believes that you must constantly be looking for best in class in employees from both within your industry and out if you want to offer the best client experience in the managing broker-dealer industry.”
Preferred Capital Securities focuses on both back-office services and the wholesale distribution of alternative investments to independent broker-dealers and registered investment advisors across the United States and Puerto Rico.
Preferred Capital Securities serves as the managing broker-dealer for Preferred Apartment Communities’ (NYSE: APTS) preferred stock offering, as well as the preferred stock offering for Prospect Capital Management (NASDAQ: PSEC) and the Priority Income Fund.
Since inception in 2011, the company has reportedly raised more than $3 billion in retail capital across eight offerings which have issued approximately $1 billion in liquidity for its investors.
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